Operational excellence

Collaborative management

Using collective intelligence to boost performance

We develop collaborative management methods with the aim of improving our operational processes. This reduces organisational silos and harnesses individual skills. Everyone plays an active role in this approach, thus strengthening employee engagement and giving meaning to their work.

Find out more

Short Interval Management (SIM)

A pillar of our continuous improvement process

SIM is based on short communication rituals (from 5 mins to 1 hour depending on the level of responsibility) designed to produce concrete solutions to simple problems that have been identified. This problem-solving approach involves all of the employees at a site and strengthens autonomy, responsiveness and team empowerment at all hierarchy levels.

ID Logistics employees with on-screen productivity overview.

Customer workshops

Working together to build innovative solutions with and for our customers

We run collaborative workshops known as ‘customer workshops’ that bring together our customers and our teams to think up new levers to improve the performance of their supply chain. This method involves an anlysis of the value chain during ‘Gemba Walks’, among other things, designed to determine the stages of the process to be improved and prioritised.

DISCOVER OUR BUSINESS SECTORS

Continuous improvement

A global programme: IDeLiver

Our continuous improvement initiative, known as “IDeLiver”, is a compendium of lean management tools tailored to our activities and combined with best practices specific to our know-how. This initiative was co-founded by operations staff for operations staff with a highly pragmatic focus in order to ensure ease of comprehension and quick take-up in all countries.

Operations core models

Jointly defined standards deployed at all our sites

In order to guarantee a high level of operational excellence, the operational divisions in our countries work together to establish and implement core models adapted to each business sector and key account, taking into consideration the specific local characteristics of our sites. The IDeLiver programme, the start-up process and our in-house CID certification tool are just some examples of core models.

Process optimisation

Our operational processes are optimised by our engineers

Our engineers work alongside our teams on the ground to improve our processes, from preparation to replenishment, as well as the placing of storage units and the allocation of docks for reception and shipping.
Capitalising on our expertise, we develop not only simulation and optimisation tools but also our own in-house training programmes, like the “Stock Management Academy” dedicated to stock management.

FIND OUT MORE

ID Logistics employee working on a computer.

Operational excellence: one of our 4 values

“Our employees strive to provide the best possible service and to satisfy our customers on a daily basis. They endeavour to provide a high-quality service in a safe environment and to find ways to improve efficiency, speed and performance in a constantly changing ecosystem, day after day.”
Laurent Nicastro, Executive Vice President Operations

V.I.E : International Corporate Volunteer Program

ID Story

At ID Logistics, the VIE program has been a key tool since 2007 for quickly integrating talent into our international teams on specific, operational assignments.

ID Story

The VIE program at ID Logistics is much more than just an experience abroad: it’s a unique opportunity to grow, learn, and build a career with no limits.

ID Story

At ID Logistics, the VIE program has been a key tool since 2007 for quickly integrating talent into our international teams on specific, operational assignments. It also provides us with a local point of contact, which facilitates communication and the monitoring of operations in various countries.

ID Story

The Group offers opportunities in several countries, providing an immersive experience at the heart of its operations and logistical challenges.

ID Story

The VIE program is fully aligned with ID Logistics’ talent development efforts, offering support and real responsibilities from the very beginning.

ID Story

After his first stint at ID Logistics, Quentin seized the opportunity to go on a VIE assignment in Italy as a Stock Manager.

ID Story

He developed significant responsibilities there, worked in a multicultural environment, and gained confidence thanks to the autonomy he was given.

ID Story

After gaining initial experience through an internship and then working in R&D in France, Lou continued her career as a VIE in the United Kingdom.

ID Story

This international experience allows him to explore a new market and broaden his perspective on his profession.

ID Story

Nicolas went to Chili on a VIE program for a two-year experience filled with learning opportunities and responsibilities.

ID Story

Back in France, he continued his career at ID Logistics with enhanced skills and an international perspective.

ID Story